SHIPPING

Due to the holiday season, please expect some delays in your orders as we try our best to deliver them to you.

Updated as of: 6 November 2026

Shipping charges are calculated at checkout:

Delivery time may vary. Orders are shipped on business days only.

*Shipping fees are non-refundable*

Business days are Monday to Friday, 9am - 6pm, excluding national holidays.

Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.
The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.
Please note - we cannot undervalue orders, or mark them as a gift.

At the moment, orders purchased on keenfootwear.sg are only able to be delivered within Singapore ONLY.