SHIPPING

 * Due to the current situation, please expect some delays in your orders as we try our best to deliver them to you. In the meantime, we will continue to monitor and adjust accordingly, while putting our families and communities first.

SHIPPING OPTIONS

DOMESTIC SHIPPING

Shipping charges are calculated at checkout:

Delivery

Purchase

Price (S$)

Standard

$0 - $75

 $5

Standard

$75 - above

Free

REGIONAL SHIPPING (Malaysia Only)

Delivery

Weight

 Price (S$)

Expedited

0.5kg - 2kg

$10

Expedited

2kg - 3kg

$15

Expedited

3kg - 5kg

$30 

 

    DELIVERY TIME

    Delivery time may vary. Orders are shipped on business days only.

    Business days are Monday to Friday, 9am - 6pm, excluding national holidays.

    Singapore:
    •  2 - 3 business days

    • Excludes order processing

    Malaysia:

    Region

    Delivery time

    Klang Valley

    2 - 4 working days

    Peninsular

    4 - 6 working days

    Sabah

    4 - 9 working days

    Sarawak

    4 - 9 working days

    Delivery time excludes order processing.

      • Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

      • The customer takes full liability for all postal charges, return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes.

      • Please note - we cannot undervalue orders, or mark them as a gift.

       

      CAN GOODS BE DELIVERED OUTSIDE OF SINGAPORE?

      At the moment, orders purchased on keenfootwear.sg are only able to be delivered within Singapore and Malaysia ONLY.