I bought a pair of Cincinnatis off Amazon and within one week of wearing them they began so squeak loudly from the midsole. I sent them back through Amazon and now my new pair squeak again just as loud and the sole at the toe is splitting. I tried to just deal with the squeaking for two months but now with the toe splitting I feel like I’m not getting what I paid for in these boots so I wanted to request a warranty repair. Since I didn’t register my boots within 14 days I cannot get a warranty replacement so I’m stuck with loud and shoddy boots. These boots are comfortable and the wide toe box is awesome but the quality is subpar and I can’t recommend these boots to anyone.

I have lace loops that weren’t stitched to hold the lace. But keen refused to cover the defective leather loops. Have boots I can’t tie.

Nobody has contacted me yet regarding my target heels. The souls have come off and I’ve tried to reset them and I got an email back from you guys saying that your warranty department was closed until the end of this month and I’m very concerned that I’m not going to get any help with this my shoes are fine and every other respect except the souls the bottom souls are coming off on both shoes.

I had my sole come apart within 2 weeks of wearing the boots and emailed keen for warranty and have heard nothing back and honestly forgot about it until they wanted a review of the warranty. I don’t even want the junk boots any more I just don’t want anyone else to buy them.

I never received any information about utilizing the warranty that is on the website. I have reached out through the sites ‘contact us’ and tried everything I can find on the warranty and have never received a response.